Ransomware hits NCR’s Aloha POS system, affecting a subset of hospitality customers. Find out how the company is responding and restoring services. #NCR #AlohaPOS #RansomwareAttack
On April 12, NCR started investigating an issue related to its Aloha restaurant point-of-sale product. On April 15, the company confirmed that a limited number of ancillary Aloha applications for some hospitality customers were affected by an outage at a single data center due to a ransomware incident that was confirmed on April 13. NCR immediately contacted customers, engaged third-party cybersecurity experts, launched an investigation, and notified law enforcement. The company has been restoring affected services, but only specific functionality has been impacted, and restaurants should still be able to serve customers.